The 2021 Subaru Love Promise Customer and Community Commitment Award

The 2021 Subaru Love Promise Customer and Community Commitment Award

We've been nationally recognized for our dedication to our customers, our community, and the Subaru Love Promise.

We're honored to receive the 2021 Subaru Love Promise Customer and Community Commitment Award. This award nationally recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru. These retailers have also demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as the environment, community, health, education, and pets.

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What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

How is Kirby Subaru of Ventura dedicated locally to the Love Promise?

Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.

Human Society of Ventura County

Interface Children & Family Services

Did Kirby Subaru of Ventura go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.

Love Promise Stories from Kirby Subaru of Ventura

Subaru and Kirby Subaru of Ventura believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

Leading the Fight Against Ventura County Hunger - Food S

Food Share is Ventura County’s largest hunger-relief organization. Founded in 1978 by a group of friends in a family garage, Food Share quickly outgrew a donated fire station in Saticoy and now operates three warehouses in Oxnard, totaling more than 50,000 square feet. TEN fast facts about Food Share! 1.) Since the start of the pandemic, Food Share has distributed more than 26 million pounds of food, providing more than 21.6 million meals to people in Ventura County. That’s the most amount of food ever distributed in the organization’s 43 year history, and nearly double the previous high of 13.5 million pounds in 2019. 2.) Since the start of the pandemic, Food Share has held more than 360 emergency drive-thru food distributions, distributing more than 380,000 food boxes. These distributions are a supplement to the ongoing work of Food Share’s pantry and agency partner network. 3.) The amount of rescued food (shelf-stable products like peanut butter, beans and canned meats) donated at food drive events, was 50% lower in 2020 compared to 2019. That’s meant that Food Share has to purchase more food than ever, with an average spend of $350k a month. 4.) Even in normal circumstances, an estimated 1 in 6 people in Ventura County experiences food insecurity, meaning that they are without reliable access to a sufficient quantity of affordable, nutritious food. 5.) Since the onset of the COVID-19 pandemic, Food Share has seen an unprecedented rise in need in addition to the 75,000 people the organization already serves on a monthly basis. Food Share now estimates the number is closer to 150,000. 6.) Before the pandemic, many of the families Food Share served would need supplemental food perhaps two-three times a year. Most were low-income working families, many living paycheck-to-paycheck, who needed occasional help when there was some temporary squeeze on income. With the pandemic, Food Share has seen and continues to see an increase in the number of low-income families being served. They have borne the full brunt of the layoffs in the hospitality and service sectors in the local economy. 7.) Food Share has also seen an increased need among farm workers, many of whom had their hours cut as the demand for fresh produce from schools, restaurants and entertainment venues cratered. 8.) Over the past year, volunteers, including the CA Air National Guard have given 76,000 volunteer hours or the equivalent of Food Share employing an additional 36 staff members! 9.) Volunteers have packed over 13,000 Kitchen-Free bags, providing nutritious, easy to prepare food for unhoused people. 10.) The level of need for food in Ventura County is of historic proportions. The good news is that Food Share is ready and prepared to meet that need. With the continued support from our community NO ONE in Ventura County needs to worry about going hungry. Kirby Subaru has been a very large part of the endeavors of Food Share, this includes monetarily, in addition, the staff from the Dealership have donated their time to help fill donation boxes, create food drives, participate at food distribution locations, and we could not go the long distance without such a wonderful partner as Kirby Subaru.

Food Share
 Leading the Fight Against Ventura County Hunger

15 Tons of Trash Removed From Local Beaches - Laura O

Dear Kirby Subaru of Ventura, We wanted everyone to know how much we appreciated your donations. The donation of time from Bruce Holley and a few team members is priceless. The monetary donation of $1,000 to pay for our drone flight over the bay, so we can better assess volunteer deployment was appreciated beyond belief. What a time saver! Despite the complications of covid in 2020-2021, our chapter achieved positive progress with our programs and campaigns. We remain diligent in promoting the conservation and restoration of our local waters and continue to educate our community. Covid conditions did not prevent the Surfrider Foundation from a few major accomplishments: • The Plastic Free Ventura Campaign gathered over 4,000 signed postcards resulting in a new polystyrene ban in the city of Ventura, which passed unanimously. • The Hold on to Your Butt program now has over 100 sponsored ash cans keeping over 400,000 toxic cigarette butts out of our ocean and the beach environment. • Our Blue Water Task Force worked out a social distancing protocol to restart water quality testing at the County beaches and weekly test results are once again being publicized. • Beach clean-up volunteers removed 15 tons of trash that would have ended up in our ocean! Beach cleanup is never a “Walk on the Beach” …. There are used drug syringes and needles, human waste, trash that looks like a petri dish and everything else imaginable. Kirby Subaru also donated clean up tools in the form of disposable gloves, grabbers, bio-degradable trash bags, Subaru Loves the Earth masks, and fresh water to stay hydrated. The Surfrider Foundation is so appreciative for the tremendous generosity of Kirby Subaru, their staff and concerned residents who work tirelessly, on the weekends, to reduce and maybe even end the plastic pollution on our local beaches. When Subaru says, “Subaru Loves the Earth”, Kirby and their team members define that slogan. For more information how you can help, please visit ventura.surfrider.org Yours Truly, Surfrider Ventura Staff

Surfrider Foundation Ventura County
15 Tons of Trash Removed From Local Beaches

Leading the Fight Against Ventura County Hunger - Jennifer C

Food Share is Ventura County’s largest hunger-relief organization. Founded in 1978 by a group of friends in a family garage, Food Share quickly outgrew a donated fire station in Saticoy and now operates three warehouses in Oxnard, totaling more than 50,000 square feet. TEN fast facts about Food Share! 1.) Since the start of the pandemic, Food Share has distributed more than 26 million pounds of food, providing more than 21.6 million meals to people in Ventura County. That’s the most amount of food ever distributed in the organization’s 43 year history, and nearly double the previous high of 13.5 million pounds in 2019. 2.) Since the start of the pandemic, Food Share has held more than 360 emergency drive-thru food distributions, distributing more than 380,000 food boxes. These distributions are a supplement to the ongoing work of Food Share’s pantry and agency partner network. 3.) The amount of rescued food (shelf-stable products like peanut butter, beans and canned meats) donated at food drive events, was 50% lower in 2020 compared to 2019. That’s meant that Food Share has to purchase more food than ever, with an average spend of $350k a month. 4.) Even in normal circumstances, an estimated 1 in 6 people in Ventura County experiences food insecurity, meaning that they are without reliable access to a sufficient quantity of affordable, nutritious food. 5.) Since the onset of the COVID-19 pandemic, Food Share has seen an unprecedented rise in need in addition to the 75,000 people the organization already serves on a monthly basis. Food Share now estimates the number is closer to 150,000. 6.) Before the pandemic, many of the families Food Share served would need supplemental food perhaps two-three times a year. Most were low-income working families, many living paycheck-to-paycheck, who needed occasional help when there was some temporary squeeze on income. With the pandemic, Food Share has seen and continues to see an increase in the number of low-income families being served. They have borne the full brunt of the layoffs in the hospitality and service sectors in the local economy. 7.) Food Share has also seen an increased need among farm workers, many of whom had their hours cut as the demand for fresh produce from schools, restaurants and entertainment venues cratered. 8.) Over the past year, volunteers, including the CA Air National Guard have given 76,000 volunteer hours or the equivalent of Food Share employing an additional 36 staff members! 9.) Volunteers have packed over 13,000 Kitchen-Free bags, providing nutritious, easy to prepare food for unhoused people. 10.) The level of need for food in Ventura County is of historic proportions. The good news is that Food Share is ready and prepared to meet that need. With the continued support from our community NO ONE in Ventura County needs to worry about going hungry. Kirby Subaru has been a very large part of the endeavors of Food Share, this includes monetarily, in addition, the staff from the Dealership have donated their time to help fill donation boxes, create food drives, participate at food distribution locations, and we could not go the long distance without such a wonderful partner as Kirby Subaru.

Food Share  Ventura County Food Bank
 Leading the Fight Against Ventura County Hunger

Seniors Confined, Volunteers Share Love - Tammy G

Kirby Subaru continue to take the lead among Ventura County auto groups in supporting senior services. “This has been especially important in light of the challenges this vulnerable population has faced during COVID-19,” said Tammy Glenn, executive director of CAREGIVERS: Volunteers Assisting the Elderly in Ventura County. Jeff Sukay, President, and his team at Kirby Subaru have been part of the CAREGIVERS support system for close to a decade. Initially, Kirby came on as a sponsor for the McGrath Family Wearin’ o’ the Green golf tournament and Norm Weitzel Open, a fundraising event for CAREGIVERS that the auto group continues to support each year. This event is our biggest fund raiser of the year through generous golfers and wonderful auction items. Last year, Kirby stepped up to show appreciate for the hundreds of volunteers who give their time to lend a helping hand to seniors in Ventura County. As a show of appreciation, Kirby provides free car wash coupons for CAREGIVERS to distribute to volunteers who are helping to shop for groceries, and provide critical medical transportation to home-bound seniors. “Volunteers who reach out to lend a helping hand to isolated seniors are one of the greatest gifts our community has to offer,” Glenn said. “The fact that we have volunteers willing to do this during a pandemic does not go unnoticed by community supporters like Kirby Subaru.” The gift certificates for free car washes at the Kirby dealership generously provide a full car wash while volunteers are treated to coffee and pastries while they wait or gift cards when occupancy is limited. “Our goal at Kirby is make sure every guest in the dealership feels honored,” said Bruce Holley, Event CEO, “It makes us feel just as special to know that we’ve been able to say thank you to the CAREGIVERS volunteers who are taking the sting out of a very difficult time during COVID. Just another way Subaru & Kirby continue to Share Our Love for our neighbors.” Demand for CAREGIVERS Volunteers continues to grow throughout Ventura County. To volunteer or refer a senior, contact the CAREGIVERS Office at (805) 658-8530 or email info@vccaregivers.org. Additional information is available on the website at www.vccaregivers.org

CareGivers: Volunteers Assisting the Elderly
Seniors Confined, Volunteers Share Love

Generosity of The Subaru Loves Pets Moto - Greg C

Kirby Subaru Generosity – Here in Ventura California, it is fire season, which in reality can be 365 days a year. We wanted to take this forum to provide pet safety suggestions and thank a wonderful sponsor, Kirby Subaru in the Ventura Auto Center. The Humane Society of Ventura County offers a sanctuary for pets as well as temporary crates, kennels, pet food, ID tags, and other supplies for those in harm’s way. We will also send out our Emergency Response Teams to assist with animal evacuations at the owner’s request, our primary concern is for the safety of people and their pets, please do not hesitate to bring them to animal rescue centers in the event of an emergency. The Humane Society of Ventura County offers a few tips for pet owners to prepare for a fire or other natural disaster: • Your pets should be micro chipped and always have an ID tag affixed to their collar with up-to-date contact information • Work out in advance with your neighbors to assist with an evacuation of your pets in case you are away from home • Keep a go-bag for each of your pets to include 5 days of food and water, medications and vet records, leash, collar, id tag, harness, photos of you and your pet together • Have a crate or pet carrier to transport and keep each of your animals safe. Bring litter and a disposable litter pan if you have cats and spare poop bags for your dogs • Evacuation centers are often people only so it is important to know the local animal shelters, rescues, and county facilities that will take in pets in the event of an emergency. Find out about each of the shelters and their requirements for taking in animals For a complete list of suggestions, visit: hsvc.org/disaster preparedness A very wonderful partner is Kirby Subaru. We are more than just a shelter due to our remote surroundings. Kirby continues to provide "tools" to assist us to be prepared for unplanned disasters, fires being the most common. With the covid lock down, we were not permitted to have our 88th birthday party which is a major fund raiser for us. (YES! 88 wonderful years.) Jeff Sukay, the Kirby Auto Group President, and Event Manager, Bruce Holley made a special donation of towels, financial, Subaru "Doggie Gear" and dog food nutrition and snacks. Having Kirby Subaru as an involved partner permits us to continue to do the work we Love. As you know Subaru Loves Pets and that is exemplified by the Kirby Subaru Dealership. To make donations, Please visit hsvc.org/donate We would like to close with friendly reminders: 1) NEVER leave your animals in a hot car for any amount of time and keep them in an air-conditioned space as often as possible. 2) Avoid taking your dogs for walks on hot surfaces. 3) If your animals enjoy playing in the water, consider setting up a kiddie pool or sprinkler for your pet so they can have fun in the sun and stay cool. When the social distancing ends, we will see you at the Kirby Subaru Dealership for adoption opportunities. Sincerely, Greg C. Ventura County Humane Society

Humane Society of Ventura County
Generosity of The Subaru Loves Pets Moto

Kirby Subaru Generosity - Greg C

Here in Ventura California, it is fire season, which in reality can be 365 days a year. We wanted to take this forum to provide suggestions and thank a wonderful sponsor. The Humane Society of Ventura County offers a sanctuary for pets as well as temporary crates, kennels, pet food, ID tags, and other supplies for those in harm’s way. We will also send out our Emergency Response Teams to assist with animal evacuations at the owner’s request, our primary concern is for the safety of people and their pets, please do not hesitate to bring them to animal rescue centers in the event of an emergency. The Humane Society of Ventura County offers a few tips for pet owners to prepare for a fire or other natural disaster: • Your pets should be microchipped and always have an ID tag affixed to their collar with up-to-date contact information • Work out in advance with your neighbors to assist with an evacuation of your pets in case you are away from home • Keep a go-bag for each of your pets to include 5 days of food and water, medications and vet records, leash, collar, id tag, harness, photos of you and your pet together • Have a crate or pet carrier to transport and keep each of your animals safe. Bring litter and a disposable litter pan if you have cats and spare poop bags for your dogs • Evacuation centers are often people only so it is important to know the local animal shelters, rescues, and county facilities that will take in pets in the event of an emergency. Find out about each of the shelters and their requirements for taking in animals A very wonderful partner is Kirby Subaru in the Ventura Auto Center. They continue to provide "tools" to assist us be prepared for unplanned disasters. With the covid, we were not permitted to have our 88th birthday party which is a major fund raiser for us. YES! 88 wonderful years. Jeff Sukay, the Kirby Auto Group President, and Event Manager, Bruce Holley made a special financial and dog food donation. As you know Subaru Loves Pets and that is exemplified at the Kirby Subaru Dealership.For a complete list of suggestions, visit: hsvc.org/disaster preparedness To make donations, Please visit hsvc.org/donate We would like to close with a friendly reminder, NEVER leave your animals in a hot car for any amount of time and keep them in an air-conditioned space as often as possible. Avoid taking your dogs for walks on hot surfaces. If your animals enjoy playing in the water, consider setting up a kiddie pool or sprinkler for your pet so they can have fun in the sun and stay cool. When the socail distancing ends, we will see you at the Kirby Subaru Dealership.

Humane Society of Ventura County
Kirby Subaru Generosity

Runaway Prevetntion Month- Lasts all Year - Cathy B

Share the Love Story: 18-year-old Tracy was about to be released from the hospital due to an attempted overdose when she was referred by a social worker to a member of Interface’s Street Outreach Program (SOP) team. Interface immediately sent out case manager, Nicole, to meet with Tracy to assess her situation and begin case management services to help her transition in a safe and supportive manner. Nicole swiftly went to work and was able to arrange shelter and set up other basic resource needs before Tracy was discharged. Once stabilized in a supportive shelter situation, Tracy was able to work on life skills that would allow her to become more independent over time. She was able to reconnect with a family member who offered to take her in once she was ready to leave the shelter. Through the help of Interface’s case management services, Tracy successfully replaced self-doubt with newly learned skills and developed relationships that helped her feel safe - things that seemed overwhelming to her before she was able to do them on her own. For example, she obtained her birth certificate, scheduled doctors’ appointments, obtained proof of residency, and registered to vote. She also learned how to cook healthy meals for herself and is eagerly looking forward to securing a job. With the help of Nicole, Tracy is now excited about her new outlook on life. According to the Ventura County Office of Education, in the 2018 school year for all public K-12 schools in Ventura County, 5,291 students were at-risk of homelessness – 538 or 10% met the HUD definition of homelessness. Nationwide, 4.2 million people ages 13-25 endure some form of homelessness every year. In a classroom of 30 students, at least one of them will experience homelessness in a year. Runaway youth are also at high risk for physical abuse, sexual exploitation, mental health disabilities, substance abuse and death. It is estimated that nationwide, 5,000 unaccompanied youth die each year as a result of assault, illness, or suicide. The statistics are staggering. In 2014, Interface opened Ventura County’s first shelter dedicated to runaway and homeless youth which over a 2-year period had an 85% success rate in placing youth in safe, stable home environments. Because of the support of caring community partners like Kirby Subaru and the national Share the Love campaign, Interface is about to reopen the county’s only homeless youth this month in time for Thanksgiving. “Often, these are not bad kids, but rather good kids in bad situations,” said Ralph Reyes, Director of Housing Support Services with Interface Children & Family Services. “Organizations like ours as well as individuals nationwide are rallying together throughout the month of November to show America’s runaway and homeless youth that they are not invisible, they are not alone, and help is available.” Please join Kirby Subaru and Interface in our efforts to help reduce the incidence of youth homelessness and recognize November as National Runaway Prevention Month. Leveraging the theme of “Shine a Light,” National Runaway Prevention Month brings to light the issues runaway and homeless youth face every day and highlights the resources available to support youth in crisis. This effort is designed to raise awareness of the issues faced by runaway and homeless youth and educate Ventura County residents about strategies that help prevent youth from running away from home. What can you do? Refer a youth (or parent) who may be struggling to Interface’s Youth Crisis Line at (805) 469-5882. Follow Interface Children & Family Services on Facebook, Instagram, and Twitter and repost messages about how to get help. Remember that Interface is available for any health or human service referral, just dial 2-1-1 or text your zip code to 898211.Interface is proud to be Kirby Subaru’s Hometown Charity of choice.

Interface Family Services
Runaway Prevetntion Month- Lasts all Year

"You just never know, your last moment...." - Erik S

On a bright, sunny September afternoon, I left my trusty '13 Crosstrek at the trail head to Split Mountain, off the 395 outside of Big Pine, CA. (picture Attached) This would be my 7th 14,000' peak climb. My Subaru got me up a pretty challenging 4x4 "road," and I even made a quick video, before I started hiking to thank my friends at Kirby Subaru. My wife and I love our Subaru and I also wanted to mention Kirby's amazing support for the nonprofit I run, Interface Children & Family Services, here in Camarillo, California. Interface is fortunate enough to be the designated local charity for the annual Love Promise campaign. I always feel confident taking my Subaru to these difficult trail heads as I know I will never become stuck or have to turn around. The symmetrical all wheel drive always takes me to my off-road destination and back. I awoke at 3 AM to heavy smoke and a very bright orange glow. This would later be named the Tabose Fire, which would consume over 10,000 acres. I became trapped by the fast-moving flames and was not sure if I would see my family or my Subaru ever again. I scrambled to safety and was rescued by CalFire Captain Richard Lancaster (my "angel!") who hiked up all night to find me and get me out. You just never know what life will bring you and how quickly it can end. Suggestion, share your love with family, friends, and strangers every day because we truly never know our last moment. When we returned to the trail-head, 21 cars were destroyed, including mine. (Picture attached) Will I climb another 14,000' mountain?? YES. Will I take my Subaru? YES! There is already a brand new 2019 Crosstrek sitting in our driveway. Thank you, Kirby Subaru and Bruce Holley, for making the replacement process so efficient during a very emotional time. Thank you, Subaru, for continuing to Share sooo many forms of Love. AND, AND a very appreciative Thank you!!!! To Capt. Richard Lancaster, you saved my life and brought me home to my family and my new Subaru. To learn more about the amazing work of Interface or to donate, please go towww.icfs.org

Interface Children and Family Services
"You just never know, your last moment...."

Empowering Local Youth to Avoid a Life of Trauma - Catherine K

A local headline came out this summer highlighting the arrest of 3 people for sex trafficking here in Ventura County, placing this serious issue on our radar. Like most salacious headlines that are hard to imagine, time is likely to cause our community to forget. However, sex trafficking continues every day here and Interface Children & Family Services is there for survivors to help them at their greatest moment of need to find safety and begin a healing journey to overcome trauma that accompanies abuse. The definition of sex trafficking is the recruitment, transportation, harbor or receipt of an individual by use of force, fraud or coercion for the purpose of sexual exploitation, involuntary servitude, debt bondage or slave labor; or any child under the age of 18 that is used for the purpose of sexual exploitation. This is no way for anyone to live, not even for one day. Unsuspecting youth and young adults can be especially vulnerable to sex trafficking and sexual abuse. Multiple studies estimate that 70 – 90% of children exploited for commercial sex have a history of child sexual abuse.1 My Body Belongs to Me is a valuable educational program provided by Interface’s family violence prevention team. It teaches preschool and elementary-aged children across Ventura County how to honor and protect their bodies by recognizing potentially harmful people and situations, and how to assert themselves if a person attempts to violate their personal boundaries. Prevention efforts like My Body Belongs to Me yield positive results in the community. The cost to educate a child to raise their self-protection abilities is only $20, while the lifetime cost of being a victim of child abuse is placed at $210,000 per victim. Since the start of My Body Belongs to Me, Interface has taught thousands of local children and their families how to protect themselves. Their goal is to reach 8,000 additional children and families in 2019. Interface’s commitment to preventing and providing treatment for sexual abuse costs little however it requires the collaboration of community members like you. Let’s be known as a community that protects children and youth before abuse occurs. Take a pledge today and join a growing list of individuals and families who have attended a presentation or invited Interface to speak to your organization about how to recognize the signs of abuse and what to do. Interface and Kirby Subaru are partnering to continue educating the youth and families of our community to provide them with the necessary tools to avoid or disrupt the life altering impacts of child sexual abuse. To learn more about Interface’s work in child abuse prevention and human trafficking assistance programs please visit Interface’s website at icfs.org

Interface Children & Family Services
Empowering Local Youth to Avoid a Life of Trauma

Reducing Food Insecurity - Jennifer C

Since 1978 FOOD Share has been feeding the hungry in Ventura County. This early philanthropic movement started in a family garage, quickly out grew a donated fire station in Saticoy and now operates in Oxnard, California, with two warehouses with a combined 36,000 square feet. Today, staff and volunteers distribute almost 12 million pounds of food or 10 million meals annually through our 190 pantry locations and program partners. FOOD Share is Ventura County’s regional food bank, providing for over 75,000 meals monthly.We are a member of Feeding America, the nation’s largest hunger-relief network of food banks, as well as the California Association of Food Banks. FOOD Share relies on donations of food, funds, and time from volunteers in order to feed the hungry of Ventura County. Donations go a long way - for every dollar donated, we are able to turn that into 2.8 meals. This past June was the 8th Annual Feed SoCal. (34,335 Bags of food were donated) During the summer, food insecurities are greater because the kids are not in school. It takes place the entire month of June at various locations all over Southern California. ABC7, Dole Packaged Foods, Albertsons, Vons, Pavilions, Farmers Insurance, Subaru America, ESPN 710 & Mathis Brothers are always a huge part of the success for this annual event. Kirby Suabru here in Ventura, has been a very energetic part of Feeding SoCal for 4 years. Jeff Sukay, President of Kirby Subaru, leads the local “Dealership challenge” each year for personal dealership participation. (None to date have matched Kirby’s generosity) His event CEO, Bruce Holley is there for the 14 hour day which consists of TV spots, Check presentations and accepting food donations from local shoppers. Kirby Subaru Loves to Help and they are a part of our Can-Tree Christmas Tree in December, Blue Jean Ball September 26th 2019, and a wonderful ambassador for FOOD Share the entire year. Thank you Kirby Suabru for your continued devotion to eliminate food insecurities for children, veterans, and the elderly. To learn more about how you can help either though dollar donations or time donations please visit www.foodshare.com

Food Share
Reducing Food Insecurity